Experts in Dynamics 365

Our Work

-Microsoft Dynamics 365 -

HR Transformation

Implementation of an Out of the Box HR system for a dynamic fast growing private company. The company has doubled its staff numbers in 12 months operating across 4 countries. It needed organisational management, contract management, time management, benefits management, diversity management and personal development capabilities to retain and motivate its staff and secure its position as a progressive employer. Cara Digital provided requirements Capture, Configuration, Data Migration, Support and Managed Services implemented in 8 weeks.

- Microsoft Dynamics 365 -

Customer Services Queue Management and Automation

Queue management application to manage and automate queues for a Financial Services client. Integration with Dynamics, creation of intelligent workflows integrating processes. Use of Omni Channel communications. Cara Digital provided Technical and Functional Design, Development and Configuration, Ongoing Support.

-Microsoft Dynamics 365-

Financial Services Customer Portal

Integration with custom built CRM to provide a highly secure customer portal for a financial services company. Highly secure application demanding security and complete data security and privacy. Provision of personalised data and tools for clients and consumers through integration with Dynamics. Cara Digital provided Technical Design, Development and Configuration.

-Microsoft Dynamics 365-

Operational Management, Marketing and HR - Public Sector

Digital Transformation of a significant government agency to improve efficiency and productivity. Implementation of Customer Management, Operational Workflows and Management, Marketing and Human Resources. Cara Digital provided Requirements gathering and process design; configuration, data migration, skills transfer and support.

- Microsoft Dynamics 365 -

Case Management and Operations - Public Sector

A CRM and case management system for a regulatory government agency. Utilising Dynamics 365 to provide highly secure case data and a complex operational workflow. Significant Data Migration, skill transfer and ongoing support. Cara Digital Provided Requirements Capture, Configuration, Power Apps, Data Migration and Knowledge Transfer.